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Interactive user guide

HT381 Setup Guide

TVHT381 transmitter and charging dockHT381 baseHT381 under-chin earphonesEarphones

Use the included HT381 base. Your earphones are pre-paired.

Step 1 of 4 · Cable

Connect your TV

Find an audio OUT port on your TV. Choose one cable below.

HDMI ARC portOnly HDMI ARC / eARC?Use HAX06 Converter

Not sure? Take a photo of your TV ports.

Contact Support →

Step 2 of 4 · Power

Power on the base and earphones

Watch: power on and connect
  1. Connect the supplied power cable to the HT381 base and a working power source.
  2. Slide the earphone power switch to ON.
    Keep the earphones close to the base.

    Wait until the lights on both the base and earphones are solid green.

Connected? Set the TV audio next →
Otherwise, no sound.

Not connected? See pairing steps →

Next: set the TV sound →

Step 3 of 4 · TV sound

Optical TV settings

Choose your cable first
Select Optical or AUX in Step 1 to see the matching TV settings.

Step 4 of 4 · Listen

Listen to your TV

After completing the TV sound settings:

  1. Play a TV program with speaking voices.
  2. Put on the HT381 earphones. Slowly turn the volume wheel to adjust volume.
  3. Check that you hear TV sound through the earphones.

Success: solid green connection light + TV sound through the earphones.

No soundCannot connect

Adjust volume and sound

Left / Right Balance Control
Watch: adjust left/right balance

While listening through HT381, turn the earphone volume wheel slowly to adjust loudness.

To adjust the left/right balance, turn the spinner on the back of the earphones toward your preferred balance.

Done: TV sound is comfortable in both ears.

One ear is quiet? See volume and balance FAQ →

Activating Ambient Mode
Watch: activate Ambient Mode

While HT381 is on, press the earphone AMBIENT button once to turn on Ambient Mode. The earphone LED turns red and surrounding sound is amplified.

Press AMBIENT again to return to TV listening; the LED turns green.

Charging Tips
Watch: charge or swap the battery
  1. Connect the HT381 dock to power.
  2. Place the earphones correctly in the charging cradle.
  3. For uninterrupted listening, swap in the spare battery and charge the other battery in the spare-battery charging cradle.
Add more HT381 earphones

Check the batch number

Watch: find the transmitter batch number

Check the batch number on the bottom of the HT381 transmitter. Choose the matching batch below.

Batch unreadable? Contact Support. Ordinary Bluetooth headphones cannot pair with this 2.4 GHz transmitter.

Fix a problem

More quick fixes