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Interactive user guide

Auracast Listening Setup Guide

Auracast listening

Step 1

Choose how to listen

Select your listening device.

Hearing aids

Use hearing aids

Use direct Auracast, Bluetooth, or T-coil.

Choose hearing-aid type →
AuraClip Auracast receiver

Use a receiver

Listen through wired headphones.

Choose a receiver →
Aria Aura Auracast headphones

Use headphones

Listen directly with compatible Auracast headphones.

Choose headphones →

Step 2 · Hearing aids

Choose your hearing-aid type

Select how your hearing aids receive audio.

Auracast hearing aids

Join from your hearing-aid app or brand guide.

Choose your brand → You can hear music from your phone through your hearing aids You can switch your hearing aids to “T” or “MT”
Not sure about T or MT?

Look for a T or MT setting in your hearing aid app or paperwork. If you cannot find one, ask your hearing care professional.

Step 3 · Direct Auracast

Choose your hearing-aid brand

Open your brand guide for exact steps.

Choose a brand

ReSound Danalogic Oticon Jabra Starkey NuEar Widex Cochlear Beltone Bernafon Philips Phonak Fortell

Requires: Your exact hearing-aid model supports Auracast. If unsure, check its app or official guide.

Other ways to listen

Choose the receiver that matches your hearing aids.

You can hear music from your phone through your hearing aidsUse Aura C

Aura C receiver plugs into a USB-C phone

Aura C phone hearing aids

  1. Plug Aura C into a compatible USB-C phone.
  2. The phone sends the broadcast to hearing aids already connected by Bluetooth, MFi, or ASHA.

Aura C does not pair directly with hearing aids.

Set up Aura C →

You can switch your hearing aids to “T” or “MT”Use AuraCoil or AuraClip

Switch to T or MT. The neckloop sends the broadcast to your hearing aids.

Products

Receiver or headphones

Open the product page for setup.

Quick help

Choose what you notice

Open a symptom. Try each step in order.

Cannot find the broadcast

Possible cause: The device may be out of range or scanning for normal Bluetooth.

  1. Move closer to the broadcast area.
  2. Scan for Auracast, not normal Bluetooth pairing.
  3. Restart the listening device and scan again.

Done: The broadcast name appears.

If not: Check compatibility, then open the brand or product guide.

Joined, but no sound

Possible cause: The wrong broadcast may be selected, or volume may be low.

  1. Confirm the intended broadcast name.
  2. Leave the broadcast, then join it again.
  3. Raise the listening-device volume gradually.

Done: Audio plays through your device.

If not: Restart the device and repeat its brand or product guide.

Sound cuts out

Possible cause: You may be near the edge of the broadcast area, or another stream is active.

  1. Move closer to the broadcast area.
  2. Pause other streams or calls.
  3. Leave and rejoin the broadcast.

Done: Audio stays stable.

If not: Contact support with the device model and broadcast name.

Echo or delayed TV sound

Possible cause: TV speakers and Auracast audio may arrive at different times.

  1. Mute the TV speakers and test Auracast alone.
  2. If needed, adjust the TV audio-delay or sync setting.

Done: Voices no longer arrive twice.

If not: Use one audio path or contact the TV manufacturer.

Reference

Auracast is not Bluetooth pairing

How Auracast works
  • One broadcast can serve many compatible listeners.
  • Each listener controls their own volume.
  • Join from a supported app or Auracast control.
  • A venue may supply a broadcast name or QR code.
Before you rely on it

Supported: The exact listening-device model supports Auracast.

Not this: Do not use normal Bluetooth pairing to find an Auracast broadcast.

  • Confirm the venue's broadcast name or joining method.
  • Test the setup nearby before the event starts.