Voyager HA Setup Guide

TASKSelect your listening device.

✓SELECTED

IF NOTCheck whether your hearing aids support Auracast; otherwise use Bluetooth.

TASKConnect your Auracast hearing aids.

1. Turn on Auracast

   Slide the switch to Auracast. The screen shows Hearing aids, then Broadcasting.
2. Join Avantree

   In your hearing-aid app or a compatible Android phone’s Auracast Assistant—such as Google Pixel 8, Samsung Galaxy S24, or later—refresh broadcasts and select Avantree.

Continue to Connect Audio →

✓DONEYour hearing aids have joined Avantree.

IF NOTOpen “Cannot find the Avantree broadcast” in Quick Help.

TASKConnect one Bluetooth listening device.

1. Put the headphones in pairing mode

   The indicator should flash rapidly. Turn off Bluetooth on nearby phones or computers first.

   Headphone pairing helpChoose brand

   AirPods / AirPods Pro

   Check the back of your case.

   There is a button

   AirPods 1–3 / AirPods Pro 1–2

   1. Open the case with your AirPods inside.
   2. Hold the button on the back for about 5 seconds.

   

   Ready when: the case light flashes white.

   There is no button

   AirPods 4 or 5 / AirPods Pro 3

   1. Open the case with your AirPods inside.
   2. Double-tap the front of the case.

   

   Ready when: the case light flashes white.

   AirPods Max

   1. Press and hold the noise control button for about 5 seconds.

   Ready when: the status light flashes white.

   Bose

   1. Turn on the headphones or open the earbud case.
   2. Hold the Bluetooth or power button until the light flashes blue or you hear “Ready to connect.”

   Ready when: the light flashes blue or the voice prompt confirms pairing.

   Beats

   1. Turn on the headphones.
   2. Hold the system or power button until the indicator flashes.

   Ready when: the indicator flashes for pairing.

   Sony

   1. With the headphones off, hold the power button for about 5 seconds.
   2. For Sony earbuds, use the case or touch-sensor pairing command for your exact model.

   Ready when: the light flashes blue or you hear “Bluetooth pairing.”

   Samsung Galaxy Buds

   1. Place both earbuds in the case, close it for 5–6 seconds, then open it.
   2. If pairing does not start, wear both earbuds and touch both touchpads until you hear the pairing sound.

   Ready when: the earbuds announce pairing or show their pairing pattern.

   JBL

   1. Hold the Bluetooth or power button until the indicator flashes rapidly.
   2. If JBL reconnects to a phone, turn that phone Bluetooth off and try again.

   Ready when: the indicator flashes rapidly.

   Other headphones

   1. Hold the power, Bluetooth, or main button until the light flashes rapidly.
   2. Check the headphone manual for the exact command if the light does not change.

   Ready when: the headphones show their documented pairing pattern.

2. Start Voyager HA search

   Slide the switch to ON / Bluetooth. If Searching does not appear, hold the middle button for 2 seconds.
3. Select your headphones

   Use + or − to highlight the name, then press the middle button once.

Continue to Connect Audio →

✓DONEVoyager HA shows Connected.

IF NOTRestart pairing mode, then restart the Voyager HA search.

TASKPlay and check the audio.

1. Connect the audio source

   Plug Voyager HA fully into the source’s 3.5 mm AUDIO OUT jack and start playback.

2. Adjust the volume

   Start low. Raise source volume first, then Voyager HA, then hearing aids or headphones.

✓DONEAudio is clear and at a comfortable level.

IF NOTOpen “No sound from Voyager HA” in Quick Help.